Agreement
These Terms of Service (“Terms”) are an agreement between you and SpotVibe LLC, a Texas limited liability company (“SpotVibe,” “we,” “us”), about your use of the Ex Sober mobile app (the “app”). By downloading or using the app, you agree to these Terms and to the app’s Privacy Policy. If you do not agree, do not use the app.
License to use the app
We give you a personal, limited, non-exclusive, non-transferable, revocable license to download and use the app on devices you own or control, for your own non-commercial use, in line with these Terms and the rules of the app store you got it from. We (and our licensors) keep all rights, title, and interest in the app, including its code, design, text, graphics, and trademarks. Content you enter into the app stays yours.
Acceptable use
You agree not to: copy, modify, or distribute the app except as the law allows; reverse engineer or try to extract its source code except where the law permits it; remove legal notices; use the app to break any law or to harm, harass, or invade the privacy of others; or interfere with the app’s security or normal operation.
Health and crisis disclaimer
Ex Sober is a self-help tool for people going through a breakup. It is not therapy, counseling, medical care, or an emergency service, and it does not diagnose, treat, cure, or prevent any condition. Do not rely on it in an emergency. If you are in crisis, thinking about harming yourself, or worried about your safety, contact local emergency services right away. In the U.S., call or text 988 to reach the Suicide & Crisis Lifeline. The help lines listed in the app are provided for convenience and can change; check official sources if a number does not work.
Eligibility
You must be at least 18 years old to use Ex Sober.
Your content
Letters, entries, and photos you add stay on your device and remain yours. You are responsible for what you store and for keeping backups. We cannot recover data that is deleted or lost with your device.
Ex Sober Pro: subscriptions, purchases, and refunds
- Pro may be offered as an auto-renewing subscription (for example monthly or yearly) and/or a one-time lifetime purchase. The price, billing period, and any free trial are shown in the app before you buy.
- Payment is charged to your Apple ID or Google Play account when you confirm the purchase (or when a free trial ends).
- Subscriptions renew automatically at the same price and period unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours before the period ends.
- You can manage or cancel a subscription at any time in your App Store or Google Play account settings. Deleting the app does not cancel a subscription. If you cancel, Pro stays active until the end of the paid period.
- If you start a subscription during a free trial, any unused part of the trial ends when the paid subscription begins, where the store applies that rule.
- Refunds are handled by Apple or Google under their refund policies; SpotVibe cannot issue refunds for store purchases directly. You can request a refund from Apple at reportaproblem.apple.com or from Google Play in your order history.
- Use “Restore purchases” in the app to restore Pro on a new device signed in to the same store account.
- We may change Pro features or prices in the future; price changes to existing subscriptions follow the store’s notice and consent rules.
Third-party services and app stores
The app is distributed through the Apple App Store and/or Google Play, and features such as sharing, the phone dialer, or links open other apps or websites that we do not control. Their own terms and privacy policies apply. Your use of the app must also follow the terms of the store you downloaded it from.
Apple App Store terms
If you downloaded the app from the Apple App Store, you and SpotVibe LLC agree that: (a) these Terms are between you and SpotVibe LLC only, not Apple; (b) SpotVibe LLC, not Apple, is solely responsible for the app, its maintenance and support, and for handling any product claims, including claims that the app fails to meet legal or regulatory requirements, product-liability claims, and consumer-protection claims; (c) if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation; (d) Apple is not responsible for investigating, defending, settling, or discharging any third-party claim that the app infringes intellectual property rights; (e) you represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and you are not on any U.S. Government list of prohibited or restricted parties; and (f) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your license is limited to use on Apple-branded products you own or control, as permitted by the App Store Usage Rules. If these Terms conflict with Apple’s Licensed Application End User License Agreement on these points, Apple’s terms control.
Disclaimer of warranties
To the fullest extent permitted by law, the app is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not promise the app will be uninterrupted, error-free, or that data stored on your device will never be lost. Keep your own copies of anything important.
Limitation of liability
To the fullest extent permitted by law, SpotVibe LLC and its members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost data, profits, or goodwill, arising from or related to the app. Our total liability for any claim related to the app is limited to the greater of the amount you paid for the app or in-app purchases in the 12 months before the claim, or US $50. Some places do not allow these limits, so they may not fully apply to you; nothing in these Terms limits rights you have under consumer-protection laws that cannot be waived.
Termination
You may stop using the app at any time by deleting it. We may suspend or end your license if you break these Terms. Sections that by their nature should survive (such as disclaimers, limitation of liability, and governing law) survive termination.
Governing law
These Terms are governed by the laws of the State of Texas, United States, excluding its conflict-of-law rules. Courts located in Texas have jurisdiction, except where applicable consumer law gives you the right to bring a claim where you live.
Changes to these Terms
We may update these Terms when the app changes or the law requires it. We will post the new version on this page with a new effective date. If a change is material, we will give notice in the app or the store listing. Continuing to use the app after the change means you accept the updated Terms.
Contact
SpotVibe LLC
17350 State Hwy 249, Ste 220 #36716
Houston, TX 77064
United States